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Academy Library

ELISE | Informing your studies: Library services

Ask a question

To ask a question about using the Library or accessing resources and services:

Library notifications

Notifications about your current loans, overdue items or reservations are sent to your UNSW email account.

Interlibrary loans

If the Library does not have access to a book or journal article that you need for your studies, you can submit a request to obtain the item on interlibrary loan. UNSW Library will obtain it for you from another library. 

Interlibrary loans are available to all current UNSW students and staff. 


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Services for students

AskUs Service

Ask us a question using the   service or search the knowledge base of FAQs.

Loan period is generally four weeks, unless recalled, and four hour loans for Course Readings Collection items.
Undergraduates can have 50 items out on loan.

Document Supply
Request items not held at a UNSW Library.

Inter Campus loans
Request to have items transferred between UNSW campuses.

Book a space in the library
Spaces are available to UNSW Canberra staff and students.

Printing, Copying and Scanning
Add credit via eftpos or credit card to your UNSW ID card to print or copy at the Academy Library.

Computers and IT

Computers in the Library

Laptops and mobile devices

  • connect to EDUROAM, the UNSW Canberra Wireless Network, from your laptop or mobile device

Technical help
You may need to adjust the settings on your personal computer when you use Library resources.
Follow our guidelines for:

  • web browsers and recommended settings
  • security software and firewalls
  • required software
  • usernames and passwords

Access issues

  • checklist for online resource access problems
  • report an access issue
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