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ELISE | Informing your studies: ELISE FAQ

Frequently asked questions

General issues | Technical issues | Moodle issues

General issues

I am experiencing technical difficulties with the ELISE quiz.
If you are experiencing any technical difficulties with the quiz, you can contact the Library via elisequiz@unsw.edu.au and we will endeavour to respond within 1-2 business days

I am struggling with the content of the ELISE quiz.
If you are having difficulties with the content of the quiz, you can book an appointment with a librarian.

Do I have to complete the ELISE quiz?
Yes, if you are a commencing undergraduate or postgraduate coursework student at UNSW. That is, you have enrolled at UNSW for the first time, or have transferred to another program, and for Semester 1, 2021 you are commencing one or more courses the week beginning February 22. The course will appear on your Moodle dashboard.
Some second or third year students transferring from another institution, i.e. first year at UNSW, are also required to complete the ELISE quiz.

If the ELISE quiz appears on your Moodle dashboard you must complete it.

I have deferred my studies this semester. Do I have to complete the ELISE quiz?
If you have already passed the ELISE quiz you will not be required to complete it again. If you have not completed the quiz you will be required to do so when you return to UNSW.

I am a postgraduate coursework student and have commenced or transferred to a new program. Do I have to complete the ELISE quiz?
Yes, commencing a new program or transferring to a different program or degree is classed as being a commencing student so you will need to complete the quiz.

How do I access the ELISE quiz?
Access the ELISE quiz via your Moodle account using your User ID and Password.  You do not complete the quiz in one sitting.

How does the ELISE quiz work?

1. You are encouraged to do the Practice module before attempting the ELISE quiz..

  • The Practice module will help you develop your knowledge and prepare for the mandatory ELISE quiz

2. Complete the ELISE quiz.

  • You must score at least 80% (16/20) to pass. You will be prompted to keep attempting the ELISE quiz until you achieve a pass mark.
  • In the quiz, you will answer 20 randomised questions. For each multiple choice question you have 2 attempts to answer correctly. For true/false questions you have 1 attempt. You can attempt the quiz as many times as you need in order to achieve a pass.
  • Take your time and refer to the ELISE tutorial while you undertake the quiz.

3. . Complete the Feedback in Moodle.

When does the quiz have to be completed?
You must complete the quiz by the end of the 5th week of your first semester of enrolment.

What will happen if I don't complete the quiz?
Failure to complete the quiz by Week 5 will block you from enrolling in the next semester.  Please note UNSW census dates and bear in mind that being blocked may affect your ability to withdraw from a course.

It is after week 5 and I haven't completed the quiz. What should I do?
Complete the quiz as soon as possible and the block on enrollment will be lifted within 48 hours.

I think ELISE might be useful in the future for my studies. Can I access it again?
Yes. You can access ELISE anytime from the Information for Undergraduates or Off Campus webpages.

Technical issues

What devices can I use?
For the best experience we recommend a desktop computer or laptop. However, mobile devices (tablets, mobiles etc.) can be used.

What are the recommended browsers?
For the best experience we recommend using Google Chrome

I use a screen reader. Is the ELISE quiz compatible with screen readers?
Yes it is, but if you experience any difficulties contact the Library at elisequiz@unsw.edu.au.

For all other technical difficulties please contact the Library at elisequiz@unsw.edu.au

Moodle issues

I can't find ELISE on my Moodle course list
For assistance contact the IT Service Centre
Email: itservicecentre@unsw.edu.au
Phone: (02) 9385 1333

How do I know if I passed the quiz?
A congratulatory message will appear on your screen once you pass the quiz. The pass grade will then be transferred to your student record. This can take 48 hours. Once the transfer is complete, ELISE will disappear from your Moodle course list.

How can I access my grade in Moodle?
On the course home page, in the Navigation block, click Grades. The User report will display your grade

I have passed the quiz but it is still showing in my Moodle dashboard.
Once you have passed the quiz you will need to wait 24 to 48 hours for the course to disappear from your list of courses in Moodle. If after this time the course is still showing in Moodle please email elisequiz@unsw.edu.au with all your details including zID.

I don't think I should be enrolled in the ELISE quiz
If you don't think you should be enrolled in the ELISE quiz contact the IT Service Centre
Email: itservicecentre@unsw.edu.au
Phone: (02) 9385 1333

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